NEW! Summer 2010 Quality Quick Takes
Quality Quick Takes, Summer 2010
NEW! Videos of the NPHQ 2009 National
Achievement Awards
Click here to view the 2009
Making A Difference Awards Videos.
NPHQ 2009 National Achievement Award Goes
to Utah
Read more about all of this year's winners.
Quality in the United States Highway Program
NPHQ has released its report entitled "Quality in the United States Highway Program." The report is a summation of the results of a 2009 survey of public and private sector highway personnel's assessment of the level of quality being achieved in highway work. The survey focused on three general categories of opportunities for improving highway quality:
- Quality Principles
- Project Delivery, and
- Completed Projects.
Read the Executive Summary or  Download the Entire Report (PDF, 996 KB)
In this issue, you will find highlights of the report of NPHQ's 2009 survey on highway quality in the United States, the announcement of the addition of a Workforce Training page to this NPHQ web site, the future course being set for NPHQ by its Steering Committee, the Call for Nominations for the 2010 Making A Difference awards, and more.
Workforce Training
NPHQ is pleased to announce the inauguration of a Workforce Training page to its web site. Workforce training is a major need of both the public transportation agencies and the highway industry firms. NPHQ plans to populate this new page with helpful information regarding training and training opportunities. Please visit this new page frequently. Comments on how this page could be made useful and helpful to you will be welcomed and appreciated.
In this issue, you will find an overview of John Martin's keynote address at the NPHQ November 6-7, 2008 Conference, information on building highway user support, a preview of the refocusing of the NPHQ program, and a reminder of the Call for Nominations for the NPHQ 2009 National Achievement Awards.
Click here to view the 2008 Making A Difference Awards Videos.
National "Making A Difference" Awards Highlight Achievements on America's Highways
San Antonio, TX/November 6, 2008 -
National awards announced today at Noon CST recognize highway project and organizational teams that are "Making A Difference" by emphasizing excellence in the principles of quality improvement. Winning teams successfully improved quality or customer service related to highway planning, project delivery, highway maintenance, safety, congestion management, workforce training, environmental stewardship or highway operations. A group of transportation experts selected the award winners, under the auspices of the National Partnership for Highway Quality (NPHQ), a one-of-a-kind coalition of highway stakeholders from federal and state government, private industry and academe.
NPHQ Booklet: How to Grow An SQP
The new booklet entitled How to Grow An SQP, provides vital information on how to start a new State Quality Partnership (SQP). It begins with definitions
and reasons for having an SQP and proceeds with details for the initial formation
of the team, crafting the charter, holding the Kick-off Meeting to launch the
State Quality Partnership, etc. The steps discussed in this booklet can be used
to revive a dormant SQP or to strengthen an existing SQP. The booklet further
introduces and discusses NPHQ's newly launched SQP Two-Tier Accreditation program
and gives the criteria for Tier 1 and Tier 2 accreditation. Click below for Application
Forms for Tier 1 and/or Tier 2 Accreditation.
The booklet is available for your review here (PDF,
986KB).
Printed copies of this booklet are available from the NPHQ office. Contact
NPHQ to request one.
NPHQ Releases Informational Brochure.
America's roadway program is in the midst of a transformation.
Leading the revolution are partnerships of officials, contractors,
engineers, community members, and others who have embraced the idea
that an emphasis on quality - from design, to construction, to delivery
and performance - produces the best possible return on the nation's
roadway investment.
The National Partnership for Highway
Quality exists to lead this highway quality movement.
So what do we mean by “quality?”
The word “quality” signals customer-focused roadway
projects. And who is the customer? Not a contractor or a government
official, but, you, the roadway user.
A “quality” project brings all stakeholders to the
table – from roadway professionals to local citizens and businesses
– to plan, coordinate, and carry out a roadway construction
or maintenance project so that it delivers the maximum return on
the public’s investment.
Through a commitment to the principles of quality management, even
the most complex roadway projects are routinely delivered on budget,
on time – in fact, often well ahead of schedule -- and with
minimum negative impact on all concerned.
That’s why “quality” is recognized by the federal
government, state departments of transportation, roadway contractors,
and local stakeholders as the future of the American road.
Why is “quality” such a big deal now?
So, who is NPHQ? Read more "About
Us"!
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